Show What is Record and how does it help me?
Show What is Record and how does it help me?
Record helps you build a verified skill identity by collecting your education, work experience, projects, certifications, and learning progress. You earn skill badges that prove your abilities and unlock job opportunities.
Show How do I unlock the Jobs tab?
Show How do I unlock the Jobs tab?
You need to complete your profile setup:
- Add Education
- Add Work Experience
- Upload Certifications
- Add Projects
- Complete a YouTube Playlist
- Earn 12 Skill Badges
- Finish the AI Interview
Show Why are skill badges required for job applications?
Show Why are skill badges required for job applications?
Badges are verified proof of your skills. Recruiters filter candidates based on badges instead of text-based claims. You need at least 2 matching badges to apply for any job.
Show How do I earn skills?
Show How do I earn skills?
You can earn skills through:
- AI skill assessments
- Endorsements
- Completing YouTube learning
- Completing courses or certifications
- Finishing projects and work experiences with mapped skills
Show Why can’t I modify the resume template?
Show Why can’t I modify the resume template?
Resume templates cannot be edited manually.All resume details come directly from your profile, ensuring accuracy and standardization.If you want to change something, update your profile sections.
Show My AI interview is not working, what should I do?
Show My AI interview is not working, what should I do?
The AI interview requires:
- Stable internet connection
- Laptop device (mobile interviews are not supported)
- Browser camera and mic permissions
- Do NOT refresh (it will restart the interview from question 1)
- Check your network and close background tabs
Show Why am I not eligible for some jobs?
Show Why am I not eligible for some jobs?
Each job requires a minimum number of verified skill badges.If you do not have the required matching skills, Smart Apply will prevent you from applying until you upgrade your skill profile.
Show Why is my YouTube playlist not converting to a course?
Show Why is my YouTube playlist not converting to a course?
Check the following:
- Playlist is public or unlisted
- Videos are accessible
- YouTube integration is active
- Try reconnecting YouTube if syncing fails
Show How do I change my email or password?
Show How do I change my email or password?
Go to Profile Icon → Settings → AccountYou can update your email, password, Google login, and other account details there.
Show What happens when I delete my account?
Show What happens when I delete my account?
Deleting your account is permanent.All your data, badges, resume, and interview history will be removed and cannot be recovered.
Show Is my data secure?
Show Is my data secure?
Yes. Record uses encrypted systems and secure cloud infrastructure to protect your profile, documents, and interview recordings.
Show How do I contact support?
Show How do I contact support?
Click Support in the sidebar or use the help widget.Our team will respond as soon as possible.
Show Why is my profile score low even after filling sections?
Show Why is my profile score low even after filling sections?
Profile score improves when you:
- Add skill-relevant items
- Earn badges
- Complete playlists
- Take the AI interview
- Add proof-based activities
Show What browser should I use for Record?
Show What browser should I use for Record?
For the best experience, use:
- Google Chrome (Recommended)
- Microsoft Edge and much more.